Important Notice: By creating an account on Cricks App, you are deemed to have accepted all the Terms & Conditions listed below. Please read this document in full before you start using the platform.
1. General Terms & Introduction
Cricks App (hereinafter referred to as the "Platform", "we", or "Cricks App") is an online gaming and Sports Betting platform. These Terms & Conditions form a legal agreement between all users ("you", "member", or "player") and Cricks App.
Using this platform means you are voluntarily and knowingly accepting these Terms & Conditions. If you do not agree with any of the terms, please refrain from using Cricks App.
- This agreement is governed by the applicable laws of Bangladesh.
- Cricks App reserves the right to modify these Terms & Conditions at any time.
- Any changes to the terms will be communicated via the website and by email.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
In simple terms: By using Cricks App, you agree to these terms. If you have any questions, feel free to ask our support team.
2. Account Registration & Management
A valid account is required to play on Cricks App. You must provide accurate and truthful information at the time of registration.
- One account policy: Each individual may only operate one account. If multiple accounts are detected, all accounts may be closed and balances forfeited.
- Accurate information: You must provide your full name, date of birth, mobile number, and email address accurately.
- Password security: Keep your password confidential. You are responsible for all activity on your account.
- Verification: Cricks App may request identity verification documents at any time.
- Account transfers prohibited: Selling, sharing, or transferring your account is strictly prohibited.
If any suspicious activity is detected, Cricks App reserves the right to suspend the account without prior notice.
3. Eligibility & Age Requirements
To participate on Cricks App, the following conditions must be met:
- Age: You must be at least 18 years old. Account registration and gameplay are strictly prohibited for anyone under 18.
- Mental Capacity: You must use the platform of your own free will and in a sound state of mind.
- Legal restrictions: If online gaming is prohibited by law in your country of residence, you may not use this platform.
- Professional involvement: Anyone professionally involved in a sport (cricketers, referees, etc.) is prohibited from placing bets on that sport.
Age Verification: Cricks App may request a National ID or passport at any time to verify your age. Withdrawals may be put on hold until verification is complete.
4. Payments & Transactions
All rules regarding deposits and withdrawals on Cricks App are detailed below. We support the most widely used mobile banking methods in Bangladesh.
- Supported payment methods: Mobile Pay, Nagad, Rocket, and approved bank transfers.
- Minimum Deposit: ৳500 (five hundred BDT).
- Minimum withdrawal: ৳1,000 (one thousand BDT).
- Withdrawal processing time: Usually completed within 15 minutes to 24 hours.
- One account per person: All deposits and withdrawals must be made from a payment account registered in your own name.
- Fraud Prevention: Transactions may be held for investigation if deemed suspicious.
- Currency: All transactions are conducted in Bangladeshi Taka (BDT).
Security guaranteed: All payment gateways on Cricks App are secured with 256-bit SSL encryption. Your financial information is never shared with third parties.
If a deposit fails for any reason, the funds will be returned within 24 hours. If the issue persists, support@cricksapp.bet contact us at the address provided.
5. Bonuses & Promotions
Cricks App regularly offers a variety of bonuses and promotional offers. The following terms apply to the use of these bonuses:
- Welcome bonus: New members receive a bonus on their first deposit. The specific terms of the bonus are listed on the promotions page.
- Wagering requirements: Each bonus comes with specific wagering requirements. You must place a specified amount in wagers before a bonus can be withdrawn.
- Bonus Abuse Policy: Creating multiple accounts or placing strategic bets to exploit bonuses will result in those bonuses being cancelled.
- Validity: All bonuses have an expiry date. Any bonus not used within the validity period will be automatically forfeited.
- Right to modify: Cricks App reserves the right to modify or cancel any promotion at any time.
- One bonus at a time: Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
In any dispute regarding bonuses, the decision of Cricks App shall be final.
6. Gaming Rules
A set of general rules applies to all game types on Cricks App:
- Fair Play: All games use Provably Fair technology or certified RNG. Results are entirely unbiased and not predetermined.
- Technical issues: If a game is interrupted due to a server outage or network issue, Cricks App reserves the right to void the game. In such cases, the wagered amount will be refunded.
- Software manipulation prohibited: Using bots, scripts, or any third-party software to manipulate gameplay is strictly prohibited.
- Game Rules: Each game has its own rules, detailed on the game page. We recommend reading them before you start playing.
- Maximum Bet Limit: A maximum bet limit is set for each game and event. Bets exceeding this limit will not be accepted.
- Winnings Amount: A maximum win cap may apply to a single game or session, which will be stated on the promotions page.
Match Fixing: Cricks App maintains a zero-tolerance policy against match-fixing or any form of fraud. Such activity will be reported to the relevant authorities.
7. Responsible Gaming Policy
Cricks App believes gaming is for entertainment only. We genuinely care about the mental and financial well-being of all our players.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Time Limits: You can set a daily limit on how long you play.
- Break option: Your account can be put on a temporary break for anywhere between 24 hours and 30 days.
- Self-exclusion: You also have the option to suspend or permanently close your account.
- Reality check: You will receive notifications at regular intervals showing how long you have been playing.
If you experience a gambling problem, please Responsible Gaming Page reach out and get support.
8. Privacy & Data Protection
Protecting your personal information is our priority. Cricks App follows the policies outlined below:
- Data collection: We only collect the information we need — your name, contact details, and payment information.
- Use of information: Information collected is used solely for service delivery, verification, and security purposes.
- Third parties: We never sell your information. Data may only be shared with authorities when required by law.
- Cookies: We use cookies to improve your experience on our platform.
For more details, visit our Privacy Policy Read.
9. Account Suspension & Closure
Cricks App reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:
- Any breach of these terms and conditions.
- Registering with false information.
- Operating multiple accounts.
- Bonus fraud or system manipulation.
- Suspicion of money laundering or financial fraud.
- Harassment or inappropriate conduct toward other users.
In the event of permanent closure, any valid balance (excluding bonuses) will be refunded, provided no fraud has been established. You may also request account closure at any time.
10. Changes to Terms & Conditions
Cricks App reserves the right to amend, modify, or update these Terms & Conditions at any time. When changes are made:
- A notice will be posted on the website.
- You will be notified via your registered email.
- The date of any change will be noted at the top of the page as "Last Updated".
For material changes, you will be notified at least 7 days before they take effect. Continued use of the platform after any change constitutes acceptance of the updated terms.